:root{--green:#1a614d;--deep:#133f34;--ink:#202e29;--muted:#7c8882;--line:#e7ece8;--bg:#f5f7f4;--soft:#edf5ef;--red:#d66049;--blue:#337ad3;--shadow:0 15px 65px #142b1e18;font-family:Inter,-apple-system,BlinkMacSystemFont,'Segoe UI',Arial,sans-serif;color:var(--ink);font-size:14px}*{box-sizing:border-box}body{margin:0;background:var(--bg)}button,input,textarea,select{font:inherit}button{cursor:pointer}button,a,input,textarea,select{outline-offset:3px}button:focus-visible,a:focus-visible{outline:2px solid var(--green)}button{border:0;background:none;color:inherit}a{color:var(--green);text-decoration:none}a:hover{text-decoration:underline}button:disabled{opacity:.45;cursor:not-allowed}svg.ico{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}.shell{height:100dvh;display:grid;grid-template-columns:240px 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.brand{padding:0}.login-art h1{font-size:48px;line-height:1.2;letter-spacing:-2px;font-weight:550;max-width:490px;position:relative}.login-art h1 em{font-style:normal;color:#a2c8a5}.login-art p{color:#a9c5b4;line-height:1.8;font-size:14px;max-width:370px;position:relative}.login-art footer{font-size:11px;color:#7b9f8b}.login-art:before,.login-art:after{content:'';position:absolute;border:1px solid #ffffff0c;width:600px;height:600px;border-radius:50%;right:-360px;top:15%}.login-art:after{width:800px;height:800px;right:-460px;top:5%}.login-form{display:flex;align-items:center;justify-content:center;padding:35px}.login-card{width:340px}.login-card .eyebrow{margin-bottom:12px}.login-card h2{font-size:29px;letter-spacing:-1px;margin:0 0 10px}.login-card>p{font-size:12px;color:#85917f;line-height:1.8;margin-bottom:31px}.login-card .btn{width:100%;font-size:13px;padding:12px}.login-card footer{text-align:center;color:#9aa493;font-size:10px;margin-top:24px;line-height:1.7}.loading{padding:50px;font-size:14px;color:#7e917f}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%) translateY(100px);background:#204d3b;color:white;box-shadow:0 8px 30px #172b1d25;border-radius:9px;padding:13px 20px;font-size:12px;z-index:200;transition:transform .2s;max-width:90vw}#toast.show{transform:translateX(-50%) translateY(0)}.mobile-menu,.mobile-back{display:none}.list-mode-note{font-size:10px;color:#82917e;margin-bottom:13px;line-height:1.6}.error-banner{background:#fff0e9;color:#a75f41;font-size:11px;padding:10px 20px}.hide{display:none!important}.reply-status{font-size:10px;color:#8b9a8a;margin-left:6px}
@media(min-width:1600px){.inbox-grid{grid-template-columns:350px minmax(380px,1fr) 300px}.list-head{padding:24px 21px 0}.conversation{padding:20px 21px}.detail-panel{padding:25px}.messages{padding:30px}.chat-head{padding:20px 30px}}
@media(max-width:1250px){.shell{grid-template-columns:210px minmax(0,1fr)}.inbox-grid{grid-template-columns:300px minmax(300px,1fr)}.detail-panel{display:none}.sidebar{padding-left:10px;padding-right:10px}.brand strong{font-size:18px}.date{display:none}.chat-head{padding:17px}.messages{padding:20px 16px}.bot-strip{padding:10px 17px}}
@media(max-width:900px){.shell{grid-template-columns:190px minmax(0,1fr)}.inbox-grid{grid-template-columns:260px minmax(260px,1fr)}.sidebar{padding:22px 8px 12px}.brand{padding:0 7px 25px}.brand img{width:34px;height:34px}.brand strong{font-size:16px}.brand small{font-size:8px}.nav{font-size:12px;padding:10px}.channel-nav{font-size:11px;padding:9px}.topbar{padding:0 20px;height:74px}.topbar h1{font-size:20px}.stage-banner{padding:9px 17px;font-size:10px}.chat-head .btn{font-size:0;padding:8px}.chat-head .btn .ico{width:17px}.bot-strip{gap:5px;flex-wrap:wrap}.bot-strip .bot-description{display:none}.conversation{padding:16px 12px}.list-head{padding:20px 12px 0}.filter{padding:6px}.chat-person h2{font-size:12px}.compose-bottom small{display:none}.sidebar-tip{display:none}.login-art{padding:40px}.login-art h1{font-size:36px}}
@media(max-width:720px){.shell{display:block;position:relative}.sidebar{position:absolute;inset:0 auto 0 0;width:240px;z-index:40;transform:translateX(-100%);transition:transform .2s;box-shadow:var(--shadow)}.shell.menu-open .sidebar{transform:translateX(0)}.workspace{height:100dvh}.mobile-menu{display:inline-flex;margin-right:10px}.topbar{height:65px;padding:0 14px}.topbar-title{display:flex;align-items:center}.topbar h1{font-size:18px}.topbar .eyebrow{font-size:8px}.topbar-actions{gap:7px}.topbar-actions .pill{display:none}.topbar-actions .v-divider{display:none}.stage-banner{font-size:9px;line-height:1.5;gap:7px;padding:8px 14px}.stage-banner button{font-size:9px;flex-shrink:0}.inbox-grid{display:block;position:relative;overflow:hidden}.list-panel{height:100%;width:100%;border:0}.chat-panel{display:none;position:absolute;inset:0;z-index:10;height:100%}.inbox-grid.chat-open .chat-panel{display:flex}.mobile-back{display:inline-flex}.chat-head{padding:12px;min-height:70px}.chat-head-actions{gap:3px}.bot-strip{font-size:9px;min-height:44px}.bot-strip strong{font-size:10px}.bot-strip .btn{font-size:9px;padding:6px}.messages{gap:18px}.message-group{max-width:95%}.quick-prompts{padding:0 15px 10px}.composer{margin:0 10px 10px}.composer textarea{height:78px}.list-title h2{font-size:16px}.conversation{padding:18px}.conv-name{font-size:13px}.conv-page{font-size:10px}.conv-preview{font-size:12px}.conv-time{font-size:10px}.connection-grid{grid-template-columns:1fr}.main-view{padding:20px 14px}.view-heading{align-items:flex-start}.view-heading h2{font-size:18px}.login-shell{grid-template-columns:1fr}.login-art{display:none}.login-form{min-height:100dvh}.modal-backdrop{padding:15px}.modal-head,.modal-body{padding:19px}.btn{font-size:11px}.main-view .view-heading>.btn{font-size:10px}.chat-person small{font-size:9px}.customer{display:none}}
/* Keep all work areas inside the viewport, including short laptop screens. */
.sidebar{min-height:0;overflow-y:auto}.workspace{min-height:0}.messages{min-height:0}.brand strong{font-size:17px;white-space:nowrap}.brand small{font-size:8px;letter-spacing:1.4px;white-space:nowrap}.sidebar-tip{margin-top:16px;margin-bottom:12px}.section-label{padding-top:22px}.profile{padding-top:13px}.context-card .ico{width:12px;height:12px;vertical-align:middle}

.brand-light{font-weight:350}.section-gap{margin-top:22px}.role-btn{width:100%;margin:5px 0}.login-art .eyebrow{color:#7ea78b}
/* Customer labels — fixed palette, shared by admin management and the inbox. */
.brand img{width:54px;height:46px;object-fit:contain;padding:4px;background:#fff;border-radius:8px}.brand{gap:8px;padding-left:4px;padding-right:0}.brand strong{font-size:16px}.brand small{font-size:7px;letter-spacing:1px}.login-art .brand img{width:76px;height:62px}.label-chip{display:inline-flex;align-items:center;gap:4px;border-radius:5px;padding:4px 6px;font-size:9px;line-height:1.2;font-weight:600;white-space:nowrap;background:var(--tag-bg);color:var(--tag-color);border:1px solid var(--tag-border);max-width:100%;overflow:hidden;text-overflow:ellipsis}.color-green{--tag-bg:#e7f5eb;--tag-color:#27794a;--tag-border:#d5e9da}.color-blue{--tag-bg:#e9f0fd;--tag-color:#486ca4;--tag-border:#d8e5f6}.color-amber{--tag-bg:#fff1d9;--tag-color:#a16b1d;--tag-border:#f2e3c3}.color-red{--tag-bg:#fce9e6;--tag-color:#b75e4e;--tag-border:#f2d7d1}.color-purple{--tag-bg:#f2eafa;--tag-color:#8b65a8;--tag-border:#e6d8f0}.color-gray{--tag-bg:#eef0ee;--tag-color:#79847b;--tag-border:#e2e6e0}.label-dot{width:5px;height:5px;flex-shrink:0;border-radius:50%;background:currentColor}.label-x{margin-left:2px;font-size:13px;line-height:8px;font-weight:400}.conv-tags{display:flex;gap:4px;overflow:hidden;margin-top:8px;max-height:20px}.conv-tags:empty{display:none}.conv-tags .label-chip{font-size:8px;padding:3px 5px;flex-shrink:0}.tag-filter{display:flex;align-items:center;gap:7px;margin-top:10px;color:#829480}.tag-filter>.ico{width:13px;height:13px}.tag-filter select{width:100%;min-width:0;background:white;border:0;outline-offset:2px;font-size:10px;color:#74866f;padding:3px 0}.label-heading{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}.label-heading h3{margin:0}.customer-labels{display:flex;flex-wrap:wrap;gap:5px}.tag-add{display:flex;align-items:center;gap:5px;color:#7b917b;font-size:10px;margin-top:12px;padding:0}.tag-add .ico{width:12px;height:12px}.tag-picker-list{display:flex;flex-direction:column;gap:7px;margin:15px 0 20px}.tag-choice{display:flex;align-items:center;justify-content:space-between;gap:12px;border:1px solid #e3eae0;border-radius:7px;padding:10px;background:#fff}.tag-choice:hover{background:#f6faf3}.tag-choice[aria-pressed=true]{border-color:#9fbca6;background:#f1f7ef}.choice-check{color:#7e9c7b;display:flex}.choice-check .ico{width:15px;height:15px}.tag-row-actions{display:flex;gap:8px}.detail-panel .knowledge{margin-top:17px}.detail-block{padding:15px 0}
@media(max-height:820px){.sidebar-tip{display:none}.sidebar .nav{padding-top:9px;padding-bottom:9px}.sidebar .section-label{padding-top:17px}.sidebar .channel-nav{padding-top:7px;padding-bottom:7px}}
.platform.website{background:#7957ab;font-size:9px}.avatar-wrap .platform.website{font-size:7px}.sidebar{overflow-y:auto;min-height:0}.sidebar-bottom{flex-shrink:0}
.media-buttons{display:flex;gap:2px;align-items:center}.media-buttons .icon-btn{padding:5px}.media-buttons .ico{width:17px;height:17px}.media-tools-divider{height:16px;width:1px;background:#e2e9e1;margin:0 6px}.compose-tools .send-text{font-size:9px}.compose-bottom{flex-wrap:wrap}.emoji-grid{display:grid;grid-template-columns:repeat(8,1fr);gap:6px}.emoji-choice{font-size:25px;padding:8px 4px;border-radius:8px}.emoji-choice:hover{background:#eff6eb}.sticker-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:12px;margin-bottom:16px}.sticker-choice{padding:7px;border:1px solid #e5ebdf;border-radius:12px;background:#fafcf8}.sticker-choice:hover{background:#edf5e9;border-color:#b0c9a3}.sticker-choice img{width:100%;max-width:150px;display:block;margin:auto}.composer-draft-media{display:flex;gap:8px;flex-wrap:wrap;padding:10px 12px 0}.composer-draft-media:empty{display:none}.draft-file{border:1px solid #dce5d7;background:#f7faf4;display:flex;gap:8px;align-items:center;padding:6px 7px;border-radius:8px;max-width:260px}.draft-file>img{width:44px;height:40px;object-fit:cover;border-radius:5px}.draft-file>span{min-width:0;flex:1}.draft-file strong{font-size:10px;font-weight:550;display:block;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;max-width:150px}.draft-file small{font-size:9px;color:#98a28e}.draft-sticker{position:relative;padding-right:16px}.draft-sticker .sent-sticker{width:75px;height:68px}.draft-sticker .sticker-label{display:none}.draft-sticker>.icon-btn{position:absolute;top:0;right:0}.sent-sticker{width:140px;height:126px;object-fit:contain;display:block}.sticker-bubble{background:transparent!important;border:0!important;box-shadow:none!important;padding:0!important}.sticker-label{font-size:8px;color:#94a18c;margin-top:3px;text-align:center}.message-attachment{margin-top:7px}.message-attachment:first-child{margin-top:0}.sent-image{max-width:100%;max-height:260px;width:auto;border-radius:7px;display:block;object-fit:contain;margin-bottom:7px}.attachment-card{display:flex;align-items:center;gap:8px;background:#f6f8f2;border:1px solid #dfe7d8;border-radius:7px;padding:10px;text-align:left;max-width:100%;width:100%}.attachment-card>span{flex:1;min-width:0}.attachment-card strong{font-size:11px;font-weight:550;display:block;overflow-wrap:anywhere}.attachment-card small{font-size:9px;color:#8d9985;display:block;margin-top:3px}.attachment-card .ico{width:16px;height:16px;color:#7d9574;flex-shrink:0}.composer.drag-target{outline:2px dashed #82ad72;outline-offset:3px;background:#f7fff3}.message-group{max-width:94%}@media(max-width:900px){.media-tools-divider{display:none}.compose-tools>.ico,.compose-tools>.send-text{display:none}.emoji-grid{grid-template-columns:repeat(6,1fr)}}
.compose-bottom{display:grid;grid-template-columns:minmax(0,1fr) auto;column-gap:10px;row-gap:3px}.compose-bottom>.compose-tools{grid-column:1;grid-row:1;min-width:0}.compose-bottom>small{grid-column:1;grid-row:2;font-size:8px}.compose-bottom>.btn{grid-column:2;grid-row:1 / span 2;justify-self:end}.compose-tools .send-text{white-space:nowrap}@media(max-width:720px){.compose-bottom>small{display:none}.compose-tools>.send-text{display:none}}

/* R10: the statistics page owns its scroll area; inbox geometry is unchanged. */
#statistics-host{flex:1;min-height:0;min-width:0;overflow:hidden}
/* R7: quieter work surfaces and readable text at normal browser zoom. */
:root{
 --green:#21644e;
 --deep:#173e35;
 --ink:#243830;
 --muted:#596b61;
 --line:#c8d1c8;
 --bg:#dce1db;
 --soft:#dce9de;
 --shadow:0 16px 50px #142b1e28;
 font-family:'Segoe UI',Arial,sans-serif;
 font-size:16px;
}
body{background:var(--bg);line-height:1.5}
input::placeholder,textarea::placeholder{color:#69766e;opacity:1}
button,a,input,textarea,select{outline-offset:3px}
button:focus-visible,a:focus-visible{outline:3px solid #358969}
.shell{grid-template-columns:236px minmax(0,1fr)}
.sidebar{background:var(--deep);color:#d4e2d9;padding:22px 14px 12px}
.brand{padding:0 4px 22px;gap:9px}
.brand strong{font-size:18px;letter-spacing:-.4px}
.brand small{font-size:10px;letter-spacing:.5px;color:#bdd2c4}
.brand img{width:54px;height:46px}
.nav{font-size:16px;padding:11px 12px;border-radius:7px;flex-shrink:0}
.nav.active{background:#d2e4d6;color:#183e2e}
.nav .count{font-size:13px}
.section-label{font-size:12px;letter-spacing:.9px;color:#b8d1c1;padding:18px 11px 9px}
.channel-nav{font-size:14px;padding:10px 10px;gap:9px;min-height:40px;flex-shrink:0;color:#e0e9e2}
.channel-nav.active{background:#ffffff18;box-shadow:inset 3px 0 #91c6a5}
.channel-nav .channel-text{line-height:1.45}
.platform{width:20px;height:20px;font-size:15px}
.platform.zalo{font-size:12px}
.status-dot{background:#a4c2ae;width:7px;height:7px}
.sidebar-tip{font-size:13px;color:#cadbce;padding:12px;border-color:#ffffff25}
.sidebar-tip strong{font-size:14px;color:#f0f5ef}
.profile{padding:13px 4px 0}
.profile .profile-name{font-size:14px}
.profile small{font-size:12px;color:#bed2c3}
.profile .avatar{font-size:14px;width:36px;height:36px}
.profile .icon-btn{color:#d4e2d9}
.topbar{height:76px;padding:0 24px;background:#dde7df;border-color:#bacabe}
.eyebrow{font-size:12px;letter-spacing:.8px;color:#536a5b}
.topbar h1{font-size:25px;letter-spacing:-.5px;color:#193e2d}
.date{font-size:13px;color:#53675b}
.pill{font-size:12px;padding:5px 8px;background:#e8eee7;border-color:#bdccbf}
.pill .ico{width:15px;height:15px}
.pill.green{background:#dbeadd;color:#28563a;border-color:#b4ccb7}
.pill.amber{color:#725216;background:#eee3c3;border-color:#d8c38a}
.stage-banner{background:#e5dfcf;border-color:#cec4aa;color:#61543b;font-size:13px;line-height:1.45;padding:9px 24px;gap:9px}
.stage-banner .ico{width:17px;height:17px;flex-shrink:0}
.stage-banner button{font-size:13px;flex-shrink:0}
.inbox-grid{grid-template-columns:340px minmax(0,1fr) 288px}
.list-panel{background:#edf0e9;border-color:#bdc9bf}
.list-head{padding:19px 16px 0}
.list-title{margin-bottom:14px}
.list-title h2{font-size:18px}
.tiny{font-size:13px}
.search{height:43px;background:#dfe5dc;border-color:#bac8bb;border-radius:6px}
.search .ico{width:18px;height:18px;color:#566d5c}
.search input{font-size:15px;color:var(--ink)}
.filters{gap:3px;padding:12px 0}
.filter{font-size:14px;padding:6px 8px;color:#51665a}
.filter.active{background:#d0e0d2;color:#214d36}
.filter span{font-size:12px;opacity:1}
.conversation{padding:16px;min-height:118px;border-color:#d1d9cf;gap:11px}
.conversation:hover{background:#e2e9df}
.conversation.active{background:#d0e2da}
.conversation.active:before{width:4px}
.avatar{width:43px;height:43px;font-size:16px}
.avatar-wrap .platform{top:30px;width:18px;height:18px;font-size:12px;border-color:#edf0e9}
.avatar-wrap .platform.zalo{font-size:10px}
.conv-name{font-size:16px;font-weight:650;color:#203d2c}
.conv-time{font-size:12px;color:#53665a}
.conv-page{font-size:12px;color:#486654;margin:4px 0}
.conv-preview{font-size:14px;color:#475d4f;line-height:1.5}
.unread-dot{width:8px;height:8px;bottom:21px}
.list-footer{font-size:12px;padding:10px 15px;color:#53695a;background:#e3e9df}
.chat-panel{background:#dedad3}
.chat-head{background:#e9ede5;border-color:#c0cbbd;padding:15px 20px;min-height:83px}
.chat-person h2{font-size:18px;line-height:1.4;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.chat-person small{font-size:13px;color:#526b59}
.icon-btn{color:#4d6958;padding:7px}
.icon-btn:hover{background:#dbe5d9}
.btn{font-size:14px;min-height:38px;padding:8px 12px;border-color:#aebfae;background:#eaf0e6;color:#284a32}
.btn:hover{background:#dce7d7}
.btn .ico{width:18px;height:18px}
.btn.primary{color:#fff}
.btn.small{font-size:13px;padding:6px 9px;min-height:34px}
.btn.danger{color:#963f30}
.bot-strip{font-size:13px;padding:10px 20px;min-height:50px;color:#425e49;background:#dce6d4;border-color:#becbb7;gap:9px}
.bot-strip strong{font-size:14px;color:#2b5b34;white-space:nowrap}
.bot-strip .ico{width:18px;height:18px;color:#3f7346}
.messages{padding:24px 20px 20px;gap:21px}
.day-separator{font-size:12px;letter-spacing:.2px;color:#526057;margin-bottom:6px}
.day-separator:before,.day-separator:after{background:#b7c0b3}
.message-group{max-width:94%;gap:9px}
.message-group .avatar{width:32px;height:32px;font-size:13px;margin-bottom:24px}
.bubble{font-size:16px;line-height:1.65;padding:12px 15px;background:#f4f3ed;border-color:#c6cebf;color:#253b2b;box-shadow:0 1px 2px #1b302e0a;border-radius:10px 10px 10px 2px}
.outgoing .bubble{background:#d4e8c4;border-color:#b6ccaa;color:#203d22}
.message-meta{font-size:12px;line-height:1.5;color:#4f5e52;margin-top:6px;flex-wrap:wrap}
.reply-status{font-size:12px;color:#46604a;margin-left:2px}
.note .bubble{background:#eee0b6;border-color:#d0b66d;color:#57431e}
.context-card{font-size:14px;color:#52624f;background:#e7eadd;border-color:#bdc9b4}
.context-card strong{font-size:14px;color:#3d583b}
.context-card .ico{width:15px;height:15px}
.quick-prompts{padding:0 18px 10px;gap:7px}
.quick-prompts button{font-size:13px;color:#3e5d43;background:#e9eddf;border-color:#adbea7;padding:6px 10px}
.composer{margin:0 14px 14px;background:#eff1e9;border-color:#a8baa5;box-shadow:0 3px 10px #243d2320;border-radius:9px}
.composer-tabs{gap:20px;padding:11px 14px 0;border-color:#cad3c3}
.composer-tab{font-size:14px;padding-bottom:9px;color:#536a55}
.composer-tab.active{color:#205331}
.composer textarea{font-size:16px;line-height:1.6;height:104px;padding:12px 14px;color:#243c2a}
.compose-bottom{padding:8px 11px;column-gap:8px;row-gap:4px}
.compose-bottom>small{font-size:12px;color:#596f5a;line-height:1.4}
.compose-bottom>.btn{font-size:15px;min-height:40px}
.compose-tools .ico,.media-buttons .ico{width:20px;height:20px}
.media-buttons{gap:3px}
.media-buttons .icon-btn{padding:6px}
.compose-tools .send-text{font-size:12px;color:#4f6753}
.media-tools-divider{background:#b8c5b2}
.detail-panel{background:#e5ebe0;border-color:#bac7b6;padding:20px 18px}
.detail-heading{font-size:15px;margin-bottom:19px}
.customer{padding-bottom:19px}
.customer h3{font-size:17px}
.customer .pill{font-size:12px}
.detail-block{padding:16px 0}
.detail-block h3{font-size:13px;color:#50664f;font-weight:650;letter-spacing:.3px}
.detail-row{font-size:14px;margin:11px 0;gap:9px}
.detail-row .key{color:#556c55}
.detail-row .value{color:#2c4930;font-weight:550;max-width:150px}
.select{font-size:14px;padding:9px;color:#2f5034;background:#eff2e8;border-color:#b8c6af}
.tag{font-size:12px;color:#4b6448;background:#dce5d5;border-color:#bdcbb4}
.knowledge{background:#dce5cf;border-color:#b9c7a8;padding:13px}
.knowledge strong{font-size:14px;color:#36572f}
.knowledge p{font-size:13px;color:#4c6544;line-height:1.65}
.knowledge .btn{font-size:13px}
.detail-tip{font-size:13px;line-height:1.7;color:#51694f}
.detail-tip strong{color:#3d603d}
.label-chip{font-size:12px;padding:4px 6px;font-weight:650}
.conv-tags{max-height:none;min-height:0;flex-wrap:wrap;gap:4px;margin-top:7px}
.conv-tags .label-chip{font-size:12px;padding:3px 5px}
.color-green{--tag-bg:#d1e7d2;--tag-color:#245832;--tag-border:#a6cba7}
.color-blue{--tag-bg:#d6e1f4;--tag-color:#324f7f;--tag-border:#afc3e1}
.color-amber{--tag-bg:#f0dcad;--tag-color:#704b15;--tag-border:#d3b976}
.color-red{--tag-bg:#efd3ca;--tag-color:#913e2e;--tag-border:#d4aa9b}
.color-purple{--tag-bg:#e2d4ec;--tag-color:#674580;--tag-border:#c7afd6}
.color-gray{--tag-bg:#dce2da;--tag-color:#465747;--tag-border:#bec9bc}
.label-x{font-size:16px;line-height:12px}
.tag-filter{font-size:14px;color:#506a54;margin-top:10px}
.tag-filter select{font-size:14px;padding:5px 0;color:#49634d;background:transparent}
.tag-add{font-size:14px;color:#426749;margin-top:12px}
.tag-add .ico{width:16px;height:16px}
.tag-choice{font-size:15px;background:#edf1e8;border-color:#bdcbb6;padding:11px}
.tag-choice:hover{background:#dde8d7}
.tag-choice[aria-pressed=true]{background:#d7e7cd;border-color:#7fa06f}
.choice-check{color:#366b38}
.draft-file{background:#e3e9da;border-color:#b3c4a8}
.draft-file strong,.attachment-card strong{font-size:14px}
.draft-file small,.attachment-card small{font-size:12px;color:#52674e}
.sticker-label{font-size:12px;color:#506648}
.attachment-card{background:#e5ebdc;border-color:#b6c5ac}
.attachment-card .ico{color:#45683d;width:20px;height:20px}
.empty{color:#566c59}
.empty h2{font-size:20px;color:#365a40}
.empty p,.empty-list{font-size:15px;color:#4d6954}
.main-view{background:#dce3d7;padding:25px}
.view-heading h2{font-size:24px}
.view-heading p{font-size:15px;color:#526a52}
.panel{background:#edf1e7;border-color:#becbb5}
.panel-title{font-size:17px;padding:18px}
table{font-size:15px}
th{font-size:13px;color:#4f664c;background:#dfe7d6;padding:13px 17px}
td{padding:15px 17px}
td small{font-size:13px;color:#586e51}
.connection-card{background:#eaf0e1;border-color:#b9c8ab;padding:22px}
.connection-card h3{font-size:19px}
.connection-card p{font-size:15px;color:#4d6548;line-height:1.65}
.connection-card .icon-box{width:42px;height:42px;background:#d8e5cc;border-color:#aec39d;color:#366035}
.policy p{font-size:15px;color:#4d6749}
.policy textarea{font-size:16px;background:#eff3e8;border-color:#b5c4a9}
.policy-actions small{font-size:13px;color:#556e4d}
.modal{background:#eaf0e1;border:1px solid #b0c3a4}
.modal-head{padding:20px 23px;border-color:#c1cdb6}
.modal-head h2{font-size:22px}
.modal-body{padding:22px 23px}
.modal-body p{font-size:16px;color:#465f40;line-height:1.7}
.form-field>span{font-size:15px;color:#3f5c39}
.form-field input,.form-field select{font-size:16px;background:#f0f3e9;border-color:#acbfa0}
.form-field small{font-size:13px;color:#506c48;line-height:1.6}
.check-row{font-size:15px;color:#3b5c35;padding:10px 0}
.check-row input{width:18px;height:18px}
.form-note{font-size:14px;color:#69501f;background:#e9dfbd;line-height:1.65}
.form-error{font-size:14px;color:#8e3a2a}
.login-form{background:#dfe6d8}
.login-card>p{font-size:16px;color:#4e684a}
.login-card .btn{font-size:16px}
.login-card footer{font-size:13px;color:#506c49}
.login-art p{font-size:17px;color:#c8dccc}
.login-art footer{font-size:13px;color:#b5ceb9}
.login-art .eyebrow{color:#b5d2b7}
.list-mode-note{font-size:13px;color:#526d4e}
.error-banner{font-size:14px;color:#853c21;background:#e9d8c5}
#toast{font-size:15px;padding:13px 19px;line-height:1.5}
.loading{font-size:17px;color:#3e603d}

@media(min-width:1600px){
 .inbox-grid{grid-template-columns:365px minmax(0,1fr) 305px}
 .conversation{padding:18px}
 .messages{padding:28px}
}
@media(max-width:1450px){
 .bot-strip .bot-description{display:none}
}
@media(max-width:1250px){
 .shell{grid-template-columns:218px minmax(0,1fr)}
 .inbox-grid{grid-template-columns:320px minmax(0,1fr)}
 .detail-panel{display:none}
 .sidebar{padding-left:10px;padding-right:10px}
 .brand strong{font-size:17px}
 .topbar{padding:0 20px}
 .chat-head{padding:14px 16px}
 .messages{padding:20px 16px}
 .bot-strip{padding:10px 16px}
}
@media(max-width:1000px){
 .shell{grid-template-columns:195px minmax(0,1fr)}
 .inbox-grid{grid-template-columns:280px minmax(0,1fr)}
 .sidebar{padding:18px 8px 12px}
 .brand{padding:0 3px 20px;gap:6px}
 .brand img{width:44px;height:40px}
 .brand strong{font-size:16px}
 .brand small{font-size:9px;letter-spacing:0}
 .nav{font-size:15px;padding:10px}
 .channel-nav{font-size:14px;padding:9px 8px}
 .topbar{height:72px;padding:0 16px}
 .topbar h1{font-size:22px}
 .topbar-actions .pill{display:none}
 .stage-banner{padding:8px 16px;font-size:12px}
 .list-head{padding:17px 12px 0}
 .conversation{padding:15px 12px}
 .filters{gap:2px}
 .filter{padding:6px;font-size:13px}
 .chat-head{padding:13px 12px;min-height:77px}
 .chat-person{gap:8px}
 .chat-person h2{font-size:17px}
 .chat-head .btn{font-size:0;padding:8px;min-width:36px}
 .chat-head .btn .ico{width:19px;height:19px}
 .chat-head-actions{gap:3px}
 .bot-strip{gap:7px;flex-wrap:wrap;font-size:12px;padding:9px 12px}
 .bot-strip strong{font-size:13px}
 .bot-strip .bot-description{display:none}
 .composer{margin:0 10px 12px}
 .quick-prompts{padding:0 12px 10px}
 .compose-tools>.send-text,.compose-bottom>small{display:none}
 .media-tools-divider{display:none}
 .detail-tip{font-size:13px}
}
@media(max-height:820px){
 .sidebar-tip{display:none}
 .sidebar .section-label{padding-top:15px}
 .sidebar .channel-nav{padding-top:8px;padding-bottom:8px}
 .composer textarea{height:88px}
 .messages{padding-top:18px;padding-bottom:16px;gap:18px}
 .quick-prompts{padding-bottom:8px}
}
@media(max-width:720px){
 .shell{display:block}
 .sidebar{width:270px;padding:20px 14px 12px}
 .brand strong{font-size:18px}
 .brand small{font-size:10px}
 .brand img{width:54px;height:46px}
 .nav{font-size:16px}
 .channel-nav{font-size:15px;min-height:42px}
 .topbar{height:70px;padding:0 13px}
 .topbar h1{font-size:22px}
 .topbar .eyebrow{font-size:10px;letter-spacing:.5px}
 .stage-banner{padding:8px 12px;font-size:12px;gap:7px}
 .stage-banner button{font-size:12px}
 .inbox-grid{display:block}
 .list-panel{border:0}
 .list-head{padding:18px 15px 0}
 .list-title h2{font-size:19px}
 .filter{font-size:14px;padding:7px 9px}
 .conversation{padding:16px;min-height:118px}
 .conv-name{font-size:16px}
 .conv-time,.conv-page{font-size:12px}
 .conv-preview{font-size:14px}
 .chat-head{padding:12px 9px;min-height:77px}
 .chat-person h2{font-size:17px;max-width:180px}
 .chat-person small{font-size:12px}
 .chat-person>.avatar{width:36px;height:36px;font-size:15px}
 .chat-head-actions{gap:1px}
 .chat-head-actions>.icon-btn{padding:5px}
 .mobile-back{padding:5px}
 .bot-strip{font-size:12px;min-height:48px;padding:8px 11px;gap:6px}
 .bot-strip strong{font-size:13px}
 .bot-strip .btn{font-size:12px;padding:6px 8px;min-height:33px}
 .messages{padding:18px 12px;gap:18px}
 .message-group{max-width:98%;gap:6px}
 .message-group .avatar{width:26px;height:26px;font-size:12px}
 .bubble{font-size:16px;padding:10px 12px;line-height:1.6}
 .message-meta,.reply-status{font-size:12px}
 .quick-prompts{padding:0 11px 9px;gap:5px}
 .quick-prompts button{font-size:12px;padding:6px 8px}
 .composer{margin:0 9px 10px}
 .composer-tabs{padding:10px 12px 0}
 .composer-tab{font-size:14px}
 .composer textarea{font-size:16px;height:92px;padding:11px 12px}
 .compose-bottom{padding:7px 9px;column-gap:5px}
 .compose-bottom>.btn{font-size:14px;padding:8px 11px;min-height:40px}
 .media-buttons .icon-btn{padding:5px}
 .media-buttons{gap:1px}
 .compose-tools{gap:2px}
 .compose-tools>.send-text,.compose-bottom>small{display:none}
 .connection-grid{grid-template-columns:minmax(0,1fr)}
 .main-view{padding:20px 14px}
 .view-heading{align-items:flex-start;flex-wrap:wrap}
 .view-heading h2{font-size:22px}
 .view-heading p{font-size:14px}
 .main-view .view-heading>.btn{font-size:14px}
 .connection-card{padding:19px}
 .btn{font-size:14px}
 .modal-head,.modal-body{padding:18px}
 .modal-head h2{font-size:21px}
 .modal-body p{font-size:16px}
 .form-actions{flex-wrap:wrap}
 .login-form{padding:25px 20px}
}

/* R8: the channel column can be hidden without rebuilding the conversation. */
.topbar-title{display:flex;align-items:center;gap:13px;min-width:0}
.topbar-title>div{min-width:0}
.sidebar-toggle{display:inline-flex;align-items:center;justify-content:center;gap:7px;flex-shrink:0;min-height:38px;padding:7px 10px;border:1px solid #a9bfad;border-radius:7px;background:#eaf0e6;color:#284d34;font-size:14px;font-weight:600;white-space:nowrap}
.sidebar-toggle:hover{background:#d2e2d3;border-color:#7b9c83}
.sidebar-toggle .ico{width:18px;height:18px}
@media(min-width:721px){
 .shell.sidebar-hidden{grid-template-columns:minmax(0,1fr)}
 .shell.sidebar-hidden>.sidebar{display:none}
}
@media(min-width:721px) and (max-width:1100px){
 .sidebar-toggle{width:38px;padding:8px}
 .sidebar-toggle-label{display:none}
}
@media(max-width:720px){
 .sidebar-toggle{display:none}
 .topbar-title{gap:0}
}

/* R9: keep the vertical work area for conversation history. */
.topbar{height:44px;min-height:44px;padding:0 16px}
.topbar h1{font-size:20px;line-height:26px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.topbar-title{gap:10px}
.topbar-actions{gap:10px;flex-shrink:0}
.topbar .eyebrow{display:none}
.sidebar-toggle{min-height:30px;padding:4px 8px;font-size:13px}
.topbar .icon-btn{padding:5px}
.topbar .pill{padding:3px 7px}
.demo-badge{font-size:12px;font-weight:650;line-height:18px;padding:3px 7px;background:#e9dfbd;color:#634c22;border:1px solid #cfbb7e;border-radius:5px;white-space:nowrap}
.chat-head{height:48px;min-height:48px;max-height:48px;padding:4px 12px;gap:6px}
.chat-person{gap:8px;min-width:0;flex:1}
.chat-person>.avatar{width:32px;height:32px;font-size:14px}
.chat-person>div:last-child{min-width:0}
.chat-person h2{font-size:16px;line-height:20px;margin:0 0 1px;max-width:none}
.chat-person small{font-size:12px;line-height:16px;gap:7px;min-width:0;overflow:hidden}
.chat-channel{display:inline-flex;gap:4px;align-items:center;min-width:0;max-width:135px}
.chat-channel .channel-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.chat-channel .platform{width:14px;height:14px;font-size:11px}
.chat-channel .platform.zalo{font-size:9px}
.conversation-mode{display:inline-flex;align-items:center;gap:4px;font-size:12px;line-height:16px;color:#4a6644;min-width:0;white-space:nowrap}
.conversation-mode .ico{width:13px;height:13px}
.conversation-mode span{min-width:0;overflow:hidden;text-overflow:ellipsis}
.conversation-mode.human{color:#1e6145}
.chat-head-actions{gap:3px;flex-shrink:0}
.chat-head-actions .icon-btn{width:28px;height:30px;padding:5px}
.chat-head-actions .icon-btn .ico{width:18px;height:18px}
.chat-head .btn{font-size:13px;line-height:18px;min-height:30px;padding:5px 7px;gap:4px}
.chat-head .btn .ico{width:16px;height:16px}
.messages{padding:14px 16px;gap:13px}
.day-separator{font-size:12px;margin-bottom:4px}
.bubble{font-size:16px;line-height:1.5;padding:9px 12px}
.message-meta{font-size:12px;line-height:16px;margin-top:4px}
.message-group .avatar{margin-bottom:21px}
.compact-composer{margin:0 12px 9px;border-radius:8px;overflow:hidden;flex-shrink:0}
.compact-composer.is-note{background:#eee2bb;border-color:#c4ab69}
.composer-row{display:flex;align-items:flex-end;gap:5px;padding:9px 8px;min-height:58px}
.compact-composer textarea{display:block;flex:1 1 0;min-width:0;width:0;min-height:32px;max-height:128px;height:32px;padding:4px 2px;border:0;border-radius:0;font-size:16px;line-height:24px;resize:none;overflow-y:hidden;background:transparent}
.composer-tools-button{width:30px;height:36px;min-width:30px;padding:6px;flex-shrink:0}
.composer-tools-button .ico{width:20px;height:20px}
.compose-mode-button{display:inline-flex;align-items:center;justify-content:center;gap:4px;min-height:34px;padding:5px;border:1px solid #b0c2aa;border-radius:5px;background:#e1ead8;color:#315734;font-size:13px;font-weight:650;line-height:20px;flex-shrink:0}
.compose-mode-button .ico{width:16px;height:16px}
.is-note .compose-mode-button{background:#e3d29c;border-color:#b79a4e;color:#614716}
.like-button{display:flex;align-items:center;justify-content:center;min-width:36px;height:36px;border:1px solid #b2c5a9;border-radius:6px;padding:3px 5px;background:#e2edda;font-size:22px;line-height:26px;flex-shrink:0}
.like-button:hover{background:#cfdfc4}
.composer-row>.send-button{font-size:14px;line-height:20px;min-height:36px;height:36px;padding:6px 9px;gap:5px;flex-shrink:0}
.send-button .ico{width:18px;height:18px}
.composer-draft-media{padding:8px 10px 0;max-height:142px;overflow:auto}
.composer-draft-media:empty{padding:0;display:none}
.draft-file{padding:5px 6px;max-width:240px}
.draft-file>img{width:36px;height:32px}
.draft-file strong{font-size:13px}
.draft-file small{font-size:12px}
.draft-sticker .sent-sticker{width:64px;height:58px}
.composer-tool-menu{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.composer-tool-menu .btn{justify-content:flex-start;white-space:normal;min-height:42px}
.composer-help{margin:15px 0 0!important;font-size:14px!important}
.composer-quick-menu{display:flex;flex-direction:column;gap:10px}
.composer-quick-menu .btn{justify-content:flex-start;white-space:normal}
@media(max-width:1250px){
 .topbar{height:44px;min-height:44px;padding:0 13px}
 .chat-head{padding:4px 10px}
 .messages{padding:13px 14px}
}
@media(max-width:1000px){
 .chat-channel{display:none}
 .chat-head .btn{font-size:0;padding:5px;min-width:30px}
 .chat-head .btn span{display:none}
 .chat-head .btn .ico{width:18px;height:18px}
 .compose-mode-button span{display:none}
 .compose-mode-button{width:30px;padding:5px}
 .topbar-actions .v-divider{display:none}
 .compact-composer{margin:0 8px 8px}
 .composer-row{padding:9px 6px;gap:3px}
 .send-button span{display:none}
 .composer-row>.send-button{width:36px;min-width:36px;padding:7px}
 .composer-tools-button{width:28px;min-width:28px}
}
@media(min-width:721px) and (max-width:900px){
 .inbox-grid{grid-template-columns:250px minmax(0,1fr)}
}
@media(max-width:720px){
 .topbar{height:44px;min-height:44px;padding:0 10px}
 .topbar h1{font-size:19px;line-height:24px}
 .topbar-actions{gap:6px}
 .topbar .mobile-menu{margin-right:7px}
 .demo-badge{font-size:12px;padding:3px 5px}
 .chat-head{height:48px;min-height:48px;max-height:48px;padding:4px 8px}
 .chat-person{gap:5px}
 .chat-person>.avatar{width:28px;height:28px;font-size:13px}
 .chat-person h2{font-size:16px;line-height:20px;max-width:none}
 .chat-person small{font-size:12px;line-height:16px}
 .chat-head-actions{gap:1px}
 .chat-head-actions .icon-btn{width:27px;height:30px;padding:4px}
 .mobile-back{width:24px;min-width:24px;height:30px;padding:3px}
 .messages{padding:12px 10px;gap:12px}
 .message-group{max-width:98%;gap:5px}
 .bubble{font-size:16px;line-height:1.5;padding:8px 10px}
 .compact-composer{margin:0 7px 8px}
 .composer-row{gap:4px;padding:9px 6px;min-height:58px}
 .compact-composer textarea{font-size:16px;line-height:24px;padding:4px 2px;min-height:32px;max-height:128px}
 .composer-tools-button{width:28px;min-width:28px}
 .compose-mode-button{width:28px}
 .like-button{min-width:34px;width:34px}
 .composer-row>.send-button{height:36px;min-height:36px;padding:6px 7px}
 .composer-tool-menu{gap:8px}
}
@media(max-width:400px){
 .send-button span{display:none}
 .composer-row>.send-button{width:36px;padding:7px}
}

/* R11 VISUAL THEME START: Kho Moc identity, same content and compact geometry. */
:root{
 --green:#236c47;
 --deep:#102f2a;
 --ink:#203833;
 --muted:#596f63;
 --line:#dce6e1;
 --bg:#eef2f1;
 --soft:#e6f2ea;
 --red:#bd303a;
 --shadow:0 12px 32px #173a2c0a;
}
body{background:var(--bg);color:var(--ink)}
::selection{background:#cbe7d5;color:#153e29}
input::placeholder,textarea::placeholder{color:#63796a}
button:focus-visible,a:focus-visible{outline-color:#32885b}
.sidebar{
 background:radial-gradient(ellipse at 100% 0%,#2e665238,transparent 53%),linear-gradient(165deg,#143a30,#0d2825 85%);
 color:#d6e5de;
 border-right:1px solid #ffffff0a;
 scrollbar-color:#527466 #112f29;
 overflow-x:hidden;
}
.brand>div{min-width:0}
.brand small{display:block;white-space:normal;letter-spacing:.1px;font-size:9px;line-height:1.45}
.brand img{object-fit:contain;background:#fff;padding:4px;border-radius:10px;box-shadow:0 4px 14px #00000014}
.brand strong{color:#fff;font-weight:750}
.brand-light{font-weight:400;color:#c8ded1}
.brand small{color:#abc9bb}
.nav{color:#d4e4db;border-radius:11px;gap:10px;white-space:nowrap;padding-left:11px;padding-right:11px;transition:background .15s,color .15s,box-shadow .15s}
.nav:hover{background:#ffffff0d;color:#fff}
.nav.active{
 background:linear-gradient(110deg,#246e49,#31835a);
 color:#fff;
 box-shadow:0 5px 15px #061e1840,inset 0 1px 0 #ffffff1a,inset 3px 0 #bddbc6;
}
.nav .count{background:#bd303a;color:#fff;border-radius:6px;box-shadow:0 2px 5px #0000000f;font-variant-numeric:tabular-nums}
.section-label{color:#a5c6b5}
.section-label span{background:#ffffff12;color:#d0e6d9;border-radius:5px}
.channel-nav{color:#cbded2;border-radius:9px}
.channel-nav:hover{background:#ffffff0c;color:#fff}
.channel-nav.active{background:#ffffff13;color:#fff;box-shadow:inset 3px 0 #76ba91}
.sidebar .status-dot{background:#a7c8b6;box-shadow:none}
.sidebar-tip{background:#ffffff06;border-color:#ffffff14;border-radius:13px;color:#b6d0c1;box-shadow:inset 0 1px 0 #ffffff03}
.sidebar-tip strong{color:#e8f3ed}
.profile{border-color:#ffffff14}
.profile .profile-name{color:#edf6f0}
.profile small{color:#abc6b7}
.profile .avatar{background:linear-gradient(135deg,#d8eadf,#b9d8c3);color:#225c3c;box-shadow:0 0 0 3px #ffffff09}
.profile .icon-btn{color:#c6dfd0}
.profile .icon-btn:hover{background:#ffffff12;color:#fff}
.workspace{background:var(--bg)}
.topbar{background:#f9fbfa;border-color:#d6e2db;box-shadow:0 2px 10px #173a2c04}
.topbar h1{color:#183c2b;font-weight:700;letter-spacing:-.5px}
.topbar .date{background:#fff;border:1px solid #e1e9e4;border-radius:8px;padding:3px 9px;color:#667970;font-variant-numeric:tabular-nums}
.v-divider{background:#dce6e0}
.sidebar-toggle{background:#fff;border-color:#d5e3da;border-radius:8px;color:#356347;box-shadow:0 2px 4px #173a2c03}
.sidebar-toggle:hover{background:#eaf4ed;border-color:#b4d0bd;color:#235e3b}
.pill{background:#fff;border-color:#dce7df;border-radius:7px;color:#566e60}
.pill.green{background:#e8f4ec;border-color:#cce3d3;color:#2d6f46}
.pill.amber{background:#fff5e2;border-color:#ecdcb9;color:#8b672c}
.demo-badge{background:#f8e9eb;border-color:#edced3;color:#a43844;border-radius:7px}
.icon-btn{color:#648073;border-radius:8px}
.icon-btn:hover{background:#e8f2eb;color:#246b45}
.list-panel{background:#f8faf9;border-color:#d7e3db}
.list-head{background:#f8faf9}
.list-title h2{color:#203e2e;font-weight:700}
.search{background:#fff;border-color:#d8e4dc;border-radius:10px;box-shadow:0 2px 4px #173a2c03}
.search:focus-within{border-color:#79af8c;box-shadow:0 0 0 3px #236c470c}
.search .ico{color:#7c9688}
.search input{color:#284334}
.tag-filter,.tag-filter select{color:#5a7464}
.filters{border-bottom:1px solid #e2eae5}
.filter{color:#647c6d;border-radius:7px}
.filter:hover{background:#edf4ef;color:#2a6440}
.filter.active{background:#dfeee4;color:#245f3d;box-shadow:inset 0 0 0 1px #d1e3d7}
.conversation{border-color:#e5ece7;background:transparent}
.conversation:hover{background:#edf5f0}
.conversation.active{background:linear-gradient(105deg,#dfeee4,#eaf4ed);box-shadow:inset 0 0 0 1px #cde1d4}
.conversation.active:before{background:#2c7d4f;border-radius:0 4px 4px 0}
.conv-name{color:#254332}
.conv-time{color:#607567;font-variant-numeric:tabular-nums}
.conv-page{color:#506f5a}
.conv-preview{color:#526c5b}
.avatar{box-shadow:inset 0 0 0 1px #ffffff40}
.avatar.a0{background:#e1ece4;color:#5f806a}
.avatar.a1{background:#f3e6e3;color:#ac7463}
.avatar.a2{background:#e0edef;color:#4d8591}
.avatar.a3{background:#e7e8f4;color:#737ea9}
.avatar.a4{background:#eee5f1;color:#93739e}
.avatar-wrap .platform{border-color:#f8faf9}
.unread-dot{background:#2b7b4e;box-shadow:0 0 0 3px #ffffff70}
.list-footer{background:#f0f5f1;border-color:#dce7df;color:#6a8172}
.chat-panel{background:linear-gradient(145deg,#e9efeb,#e4ece7)}
.chat-head{background:#fcfdfb;border-color:#d6e2d8;box-shadow:0 2px 8px #173a2c03}
.chat-person h2{color:#254332;font-weight:700}
.chat-person small{color:#617c6a}
.conversation-mode{color:#6a806e}
.conversation-mode.human{color:#2b784b}
.chat-head .bot-action{background:#e7f2e9;color:#367346;border-radius:8px}
.day-separator{color:#5a7060}
.day-separator:before,.day-separator:after{background:#c8d6cb}
.bubble{background:#fff;border-color:#d5e1d7;color:#2b4433;border-radius:14px 14px 14px 3px;box-shadow:0 3px 9px #163b2206}
.outgoing .bubble{background:linear-gradient(120deg,#d8ecd9,#e1f0e0);border-color:#b8d7bd;color:#23452a;border-radius:14px 14px 3px 14px}
.message-meta{color:#566d5e}
.note .bubble{background:#fff3d9;border-color:#e7d1a1;color:#795b29}
.context-card{background:#fcfdfb;border-color:#d4e1d3;border-radius:12px;color:#6a7f6b}
.context-card strong{color:#3d6748}
.compact-composer{background:#fff;border-color:#c6dacb;border-radius:13px;box-shadow:0 5px 18px #1b492613,inset 0 1px 0 #fff}
.compact-composer:focus-within{border-color:#86b796;box-shadow:0 5px 18px #1b492613,0 0 0 2px #39805b08}
.compact-composer textarea{background:transparent;color:#284431}
.compose-mode-button{background:#edf5ef;border-color:#d2e3d6;color:#3c7250;border-radius:8px}
.compose-mode-button:hover{background:#e3f0e7;border-color:#b9d6c2}
.composer-tools-button{color:#6b8975}
.like-button{background:#f1f7f2;border-color:#d4e4d8;border-radius:9px}
.like-button:hover{background:#e0f0e5;border-color:#aecaaf}
.compact-composer.is-note{background:#fff5df;border-color:#e5c98b}
.is-note .compose-mode-button{background:#f6e6bf;border-color:#dcc28b;color:#846225}
.btn{background:#fff;border-color:#d5e2d8;color:#3a6548;border-radius:9px;box-shadow:0 2px 4px #173a2c03}
.btn:hover{background:#edf6ef;border-color:#bcd7c4}
.btn.primary{background:linear-gradient(110deg,#236c47,#2d8153);border-color:#236c47;color:#fff;box-shadow:0 3px 8px #236c4714}
.btn.primary:hover{background:linear-gradient(110deg,#1b5b3a,#287347);border-color:#1b5b3a}
.btn.danger{color:#b33440;background:#fff6f6;border-color:#eed5d8}
.draft-file{background:#f1f7f1;border-color:#d1e2d0;border-radius:9px}
.draft-file small,.attachment-card small{color:#6f836b}
.attachment-card{background:#f4f8f2;border-color:#d6e3d0;border-radius:10px}
.attachment-card .ico{color:#52834a}
.sticker-choice{background:#f9fbf7;border-color:#dae6d4}
.sticker-choice:hover{background:#eff7e9;border-color:#b2d0a2}
.sticker-label{color:#70876b}
.detail-panel{background:#f7faf7;border-color:#d6e3d8}
.detail-heading{color:#31543b;font-weight:700}
.customer{border-color:#dce6dc}
.customer .avatar{background:linear-gradient(135deg,#deeddf,#e9f3e8);color:#60845f;box-shadow:0 0 0 5px #ffffff9e}
.customer h3{color:#29472e}
.detail-block{border-color:#dde6da}
.detail-block h3{color:#5a7457;font-weight:700;letter-spacing:.55px}
.detail-row .key{color:#5b7356}
.detail-row .value{color:#3b583c}
.select{background:#fff;border-color:#d1dfca;border-radius:9px;color:#45673e}
.tag{background:#edf3e7;border-color:#d5e1c9;color:#5c7950;border-radius:6px}
.knowledge{background:linear-gradient(140deg,#e8f3e2,#f3f8ef);border-color:#cfdfc3;border-radius:13px;box-shadow:0 3px 10px #315b2404}
.knowledge strong{color:#47713d}
.knowledge p{color:#526e45}
.knowledge .btn{background:#f9fcf6}
.detail-tip{color:#5b7352}
.detail-tip strong{color:#4c7040}
.tag-add{color:#47713d}
.tag-choice{background:#f8fbf5;border-color:#d6e3ca;border-radius:10px}
.tag-choice:hover{background:#edf6e5}
.tag-choice[aria-pressed=true]{background:#e6f2da;border-color:#aaca91}
.choice-check{color:#4e7f38}
.main-view{background:var(--bg)}
.view-heading h2{color:#203e2c;font-weight:700}
.view-heading p{color:#647a67}
.panel{background:#fff;border-color:#dce6da;border-radius:15px;box-shadow:var(--shadow)}
.panel-title{border-color:#e1e9dc;color:#365736}
.table-wrap th,th{background:#f0f5eb;color:#617958;border-color:#dce6d4;font-weight:650}
td{border-color:#e4ebdf}
td small{color:#74866b}
.connection-card{background:linear-gradient(145deg,#fff,#f8fbf4);border-color:#d9e5d0;border-radius:16px;box-shadow:var(--shadow)}
.connection-card h3{color:#2e502b}
.connection-card p{color:#687d5f}
.connection-card .icon-box{background:#eaf3df;border-color:#d2e2bd;color:#638746;border-radius:11px}
.policy p{color:#687e5e}
.policy textarea{background:#f9fbf5;border-color:#cdddbb;border-radius:10px;color:#3d5c31}
.policy-actions small{color:#7a8e6a}
.modal-backdrop{background:#102f2966;backdrop-filter:blur(5px)}
.modal{background:#fbfdf8;border-color:#d2e1c5;border-radius:18px;box-shadow:0 24px 80px #173a2c2e}
.modal-head{background:#f2f7ea;border-color:#dbe5ce}
.modal-head h2{color:#34552b}
.modal-body p{color:#607952}
.form-field>span{color:#4f703e}
.form-field input,.form-field select{background:#fff;border-color:#ccdcba;border-radius:9px;color:#36572a}
.form-field small{color:#778e65}
.form-field input:focus{outline-color:#aac58b}
.check-row{color:#4e723b}
.form-note{background:#fcf3df;border:1px solid #ecdfb8;color:#886d35;border-radius:10px}
.form-error{color:#b0343b}
.form-actions{border-color:#dce7d0}
.error-banner{background:#fff0e8;color:#9a553c}
.empty,.empty-list{color:#6b8260}
.empty h2{color:#4c703c}
.empty p{color:#708965}
.login-art{background:radial-gradient(ellipse at 100% 0%,#2e665238,transparent 53%),linear-gradient(155deg,#183e30,#0d2825)}
.login-art h1 em{color:#b6d8ba}
.login-art p{color:#bfd9c4}
.login-art footer{color:#95bd9e}
.login-form{background:#eef3e9}
.login-card h2{color:#294c2e}
.login-card>p,.login-card footer{color:#68845d}
#toast{background:#244e30;box-shadow:0 7px 26px #173a2c20;border-radius:11px}
.loading{color:#4d7340}
@media(min-width:721px) and (max-width:1100px){.sidebar .nav{white-space:normal}}
@media(prefers-reduced-motion:reduce){.nav{transition:none}}
/* R11 VISUAL THEME END */